My overall experience at Luxe has been decent. However I would say haircut-wise it really depends on the stylist. I used to book one of the top hair stylist, she did a great job but at the same time even she would not always follow what I asked for. One time I also booked a new stylist. While not as skilled as the other one I had, I felt the end result was okay. Recently, I called in to make another appointment and talked to Erica. She gave me an attitude which was very unusual since normally the front desk people are very professional and friendly. Not what you would expect from a top rated salon.
This salon is wonderful! When I walked in, I was immediately greeted by the receptionist. My stylist James is great! He always cuts and highlights my hair exactly how I like it. The salon has a very welcoming atmosphere and all the staff that I came in contact with were very nice. Making future appointments is very easy without having to schedule super far in advance. There are a lot of services to choose from whether it be hair, nails, skin care and massage services. I will definitely be going back again as well as recommending this salon and spa to others.
Not super thrilled with my blonde. I’m stripey. I couldn’t tell in the salon since it’s darker there but as soon as I got home I could tell. I’ve been getting my hair blonde for 13 years and never had an issue with my roots being brunette. I let them grow out for months as I don’t like processing my hair every 6-8 weeks. I never had an issue with prior salons. They were always able to get my roots covered and blended well. I figured I’d try a new salon since you have excellent reviews. But I’m not impressed and I don’t love it. Update: my haircut is not even either and I have very blunt cuts on pieces of my hair. Will not return
Kate was amazing! I have been going to this salon for a little over a year now and have had to pivot stylists (due to departures of staff) and yesterday I had the pleasure of working with Kate. She was so personable and was attentive to what I wanted for my hair. I 100% recommend her as a stylist. I had fun, was comfortable, and walked out of there feeling amazing. I can’t wait for our next appointment!
I'm new to the area and have never had my hair done at a salon in my adult life and I knew it was time for a change. I was super nervous going in but Dasha did a fantastic job at making me feel comfortable, and gave me exactly what I asked for in my haircut. Talk about a confidence boost! The salon atmosphere was so good and everyone I interacted with was very kind. I'll definitely be back!